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Transforming primary care with remote monitoring: Luscii's success in Leeds
Luscii is proud to share the evaluation of an innovative remote monitoring pilot that brought together key stakeholders across healthcare and local government. The pilot was funded by NHS England, and led by NHS West Yorkshire Integrated Care Board (ICB) and Leeds City Council. It was delivered by two Leeds Primary Care Networks (PCN): Burmantofts, Harehills, and Richmond Hill (BHR) and West Leeds PCN. The evaluation of the pilot was led and delivered by Health Innovation Yorkshire & Humber. This collaborative initiative explored Luscii's remote monitoring platform as a solution to improve care for people with multiple long-term conditions, while reducing pressures on primary care services.
Addressing key challenges in primary care
Primary care services in Leeds, like many areas across the UK, face increasing demands due to an ageing population and the growing prevalence of long-term conditions. Managing patients with conditions such as diabetes, chronic obstructive pulmonary disease (COPD), and heart failure requires ongoing, resource-intensive monitoring, placing immense strain on GP practices and clinical teams.
The pilot aimed to address these challenges by introducing Luscii's remote monitoring solution to:
- Empower patients to gain insight into and self-manage their conditions effectively.
- Reduce unnecessary face-to-face appointments to free up primary care clinician time.
- Improve outcomes through earlier identification of deterioration, enabling earlier interventions and reducing avoidable hospital admissions.
The pilot: A collaborative effort with Leeds PCNs
The remote monitoring pilot ran from July 2023 to June 2024, spanning a year in total, with around 9 months dedicated to active testing. Patients were enrolled through BHR and West Leeds PCNs, where Luscii's platform was implemented to address the needs of individuals with long-term conditions.
Supporting those who didn't have the necessary digital skills or equipment was a key part of the project. Digital Health Hubs were on hand to provide extra support to those who needed it, such as to help with using the equipment and setting up the app. Leeds City Council's Libraries Service also provided access to Apple tablets to those who required one.
During this time, patients used the Luscii app to log vital signs such as blood pressure, oxygen levels, and weight, as well as completing signs and symptoms questionnaires personalised to their long-term conditions. These readings were automatically shared with clinical teams through bluetooth-enabled technology, who received real-time alerts only when intervention was necessary. This proactive approach enabled patients to manage their health more independently, while allowing clinical teams to focus there attention where it was most needed.
The pilot demonstrated how a relatively short testing period could deliver measurable improvements in patient care and healthcare efficiency.
Key outcomes
The Leeds remote monitoring pilot delivered benefits to patients and clinical teams alike, demonstrating the transformational potential of Luscii's platform in primary care settings:
- High engagement and data recording: Patients actively participated in the remote monitoring programme, regularly logging their health data and engaging with the Luscii platform, showing high levels of trust in the system.
- Reduced demand for routine GP appointments: Within one PCN, the pilot was associated with a 54% decrease in routine GP appointments, suggesting the potential to free up clinician time for patients with more complex or acute needs.
- Enhanced clinical insights and management: Patients saw improved blood pressure control and earlier detection of potential deteriorations, enabling more timely interventions and reducing the likelihood of condition escalation.
- Potential for fewer emergency hospital admissions: The proactive approach facilitated by Luscii contributed to more efficient care delivery, helping to reduce avoidable emergency interventions.
- High patient satisfaction: Based on multiple surveys conducted before, during, and after the pilot, patients consistently reported feeling more in control of their health. Many participants highlighted increased confidence in managing their conditions and reduced anxiety about their health.
Privacy build in
Privacy is a fundamental human right, especially when dealing with healthcare data. We have made it our top priority to securely handle your patients' data whereas you remain the owner of it. Our safety, quality and privacy are audited externally and certified on the highest levels. Our many awards are living proof of this.
The collaboration between Luscii, NHS West Yorkshire ICB (Leeds Place), Leeds City Council, and the Leeds PCNs enabled a streamlined approach to care, empowering patients to take control of their health while reducing the burden on overstretched primary care teams. The success of this pilot has been widely acknowledged by key stakeholders.
"People living with multiple long-term conditions occupy a higher percentage of unplanned care, require complex management, and experience poorer health outcomes. This project has started to demonstrate the opportunity for remote monitoring in improving care for this population to meet the national ambitions of analogue to digital, sickness to prevention, and hospital to community. Providing digital remote monitoring has led to a more proactive management approach for clinicians and empowered people to self-manage their conditions in their own homes.
The partnership working across Leeds and with Luscii has been integral to the success of this pilot and will hopefully pave the way to better collaboration across the Leeds Health & Care Partnership"
Reena Patel, ICB Project Lead
Leeds Health & Care Partnership, Senior Healthcare Strategy Consultant & Principle Pharmacist
Leeds City Council Innovation and Strategy Officer, Hannah Roden, who helped lead on the project said, "The pilot has given us an insight into how the approach to patient care can be revolutionised. Luscii's technology has provided clinicians with real-time health data and actionable insights, enabling them to deliver more efficient and proactive healthcare. This has not only helped enhance patient outcomes, but also helped to streamline workflows, making the jobs of clinicians more effective and rewarding.
From health and council colleagues, to participating patients, the whole project has been a great demonstration of collaborative working within Leeds and hopefully opens the doors to greater use of tech within the healthcare system in Leeds."
These outcomes reflect the shared vision of Luscii and the project's organisers to leverage technology for meaningful healthcare transformation. Speaking about Luscii's role in the pilot, Cecilia Price, Impact Specialist at Luscii said:
"It was a pleasure to work alongside the PCN teams, tailoring a Luscii programme to suit their needs. We co-designed the pilot at every step and it's great to see the positive impact of the partnership one year on. Through this co-design, we managed to cater to a range of patients with complex health needs, who might have more than three long-term health conditions. We sought to support both patients who might have frequent GP appointments, as well as those who don't seek care, even when they're experiencing an exacerbation. The pilot has given us the chance to explore not only the benefits of remote monitoring, but also the process of implementation, which will no doubt make scaling up smoother and more sustainable."
What's next?
Following the success of this pilot, Luscii is excited to work with partners across the UK to bring the benefits of remote monitoring to more patients and healthcare teams. The Leeds pilot has demonstrated that Luscii's digital health solutions not only alleviate pressures on primary care services, but also empower patients to lead healthier, more independent lives.
Luscii remains committed to supporting primary care systems and scaling innovations that deliver lasting impact. For more information about Luscii and how we can support you as your long-lasting partner for remote patient monitoring, get in touch.
